Starbucks Closing Stores This Afternoon for Sensitivity Training | KSRO
KSRO

Starbucks Closing Stores This Afternoon for Sensitivity Training

 

Vice President of ReputationManagement.com, Joseph Torrillo, speaks to the racial sensitivity training that’s closing Starbucks stores this afternoon, the financial hit the franchise will take to implement this, the bathroom debate and the consequences that could occur allowing anyone to use them, consumer response to this decision, and whether Starbucks is handling this PR crisis favorably:

 

Your browser doesn’t support HTML5 audio

 

This Sunday, May 27, 2018, photo shows a sign displayed at a Starbucks cafe reminding customers that the store will be closed Tuesday for training. (AP Photo/Scott Mayerowitz)